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Banking - Banking & Finance Sector

Banking - Digital banking transactions progress rapidly, BBCA remains the champion

16 January 2024

Banking - Digital banking transactions progress rapidly, BBCA remains the champion Banking's digital transformation continues to show its blue report card. Moreover, banks with large capital continue to compete to provide various features to increase transactions generated from the applications they have. Meanwhile, Bank Central Asia (BBCA) can certainly still be the champion in banking service transaction value even though the data it has is not yet available for 2023. As of September 2023, BCA's mobile banking transaction value reached IDR 4,972 tn or an increase of 25.4% on an annual basis (yoy). In second place, there is Bank Rakyat Indonesia (BRI) which was able to increase the transaction value of the BRImo application throughout 2023 by around 55.8% YoY. The transaction value will reach IDR 4,158 tn in 2023. Furthermore, BMRI is in third position with a record transaction value from the Livin application throughout 2023 reaching around IDR 3,300 tn. This achievement has increased from the position in 2022 which was around IDR 2,435 tn. (Source: Kontan). Comment: We believe digital banking evolution will continue and product differentiation offered to consumer will remains. In all customer experience will become the main key and banks with solid infrastructure and strong customer basis will effortlessly maintain its position in the landscape competition

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